STORE POLICY

Terms and Conditions of the Online Store

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1. General Information

 

This online store is operated by The Find Lisboa, , tax identification number 302979581.

 

By accessing and using this website, the user agrees to these Terms and Conditions.

 

2. Subject

 

These Terms govern the purchase and sale of second-hand (used) clothing offered through the online store.

 

 3. Condition of Products

 

All products sold are second-hand (used) items.

 

* Each piece is carefully selected and inspected

* Signs of wear may be present

* Any defects are described and/or shown in the photos

 

The Store is not responsible for unrealistic expectations regarding the condition of used items.

 

 4. Prices

 

All prices are indicated in euros (€) and include VAT where applicable.

 

The Store reserves the right to change prices at any time without prior notice.

 

5. Orders

 

After placing an order, the customer will receive a confirmation email.

 

The Store reserves the right to cancel orders in case of:

 

* stock errors

* pricing errors

 

6. Payments

 

Payments can be made via:

 

* Bank card

* MB Way / Multibanco (if applicable)

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7. Shipping and Delivery

 

Orders are shipped to the address provided by the customer.

 

* Shipping time: [3] business days

* Shipping costs: indicated at checkout

 

The Store is not responsible for delays caused by the carrier.

 

 8. Returns and Right of Withdrawal

 

In accordance with applicable law, the customer may exercise the right of withdrawal within 14 days after receiving the product.

 

Conditions:

 

* The item must be in the same condition as received

* Must not show additional signs of use

 

Return shipping costs are borne by the customer.

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9. Refunds

 

After receiving and inspecting the returned item, the refund will be processed within up to 14 days, using the same payment method.

 

10. Liability

 

The Store is not responsible for:

 

* slight color differences due to screens

* natural wear of used items

 

11. Data Protection

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Data will be used exclusively for:

 

* order processing

* communication with the customer

 

 12. Intellectual Property

 

All website content (images, texts, logos) is the property of the Store and may not be used without permission.

 

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